Return and Exchange Policy

Chenica Fashion Clothing ensures that our products are of great quality before it is shipped to you—damages, stains, excessive threads, and buttonhole openings are carefully inspected.

Should you have any concerns regarding your purchase, you may always reach us at orders@chenicafashion.com.

 

Return and Exchange Policy

Our Return and Exchange Policy last for 7 days, starting from the day you have received your purchases.

 

Your purchase will be accepted for return or exchange only if it is unused, unwashed, and in the same condition that you received it.

A proof of purchase will be required of you as well.

 

You are to shoulder the shipping costs for the return and exchange of product.

It must be noted that shipping costs are non-refundable. Should you request for a refund, the cost of extra charges or fees for the money transfer process will be deducted from your refund.

 

Refunds

Once we have received and inspected the product you returned, you will receive an email regarding the approval or rejection of your refund.

 

Products on Sale

Products that are on sale cannot be returned nor exchanged.

 

Exchanges

We only replace products that are defective.
Although exchanges are accommodated, we cannot assure you that the replacement item will be available due to the daily online activity.